Lawyerist Podcast

#541: Why the Best Teams Have Keystone Conversations, with Michael Bungay Stanier

Jan 16, 2025

Dive into the world of coaching with Michael Bungay Stanier, who emphasizes curiosity over advice in building strong team dynamics. Discover the concept of ‘Best Possible Relationships’ and how psychological safety enhances communication. Learn about 'keystone conversations' that foster openness among team members. Explore actionable strategies like creating 'read me' documents to improve collaboration. This insightful discussion empowers leaders to cultivate better connections and enhance workplace satisfaction.

30:48

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Quick takeaways

Fostering 'Best Possible Relationships' in the workplace requires prioritizing psychological safety, vitality, and the ability to mend conflicts.

Engaging in keystone conversations enhances team collaboration by focusing on work dynamics and encouraging open discussions about preferences.

Deep dives

The Importance of Relationships in the Workplace

Building strong working relationships significantly influences both success and happiness at work. Quality interactions with colleagues, clients, and peers enhance overall workplace satisfaction and effectiveness. The podcast highlights that success in one’s career shouldn't solely depend on expertise in legislation or procedural knowledge but rather on fostering meaningful connections. By prioritizing business relationships, professionals can create a more supportive and successful work environment where both individual and team performance flourish.

Intro

4min

Curiosity in Coaching: A Legal Perspective

3min

Cultivating Curiosity for Team Growth

3min

Building Best Possible Relationships at Work

16min

Constructive Communication for Team Success

4min

In this episode, Stephanie talks with Michael Bungay Stanier, the author of The Coaching Habit, about his new book How to Work with (Almost) Anyone. They discuss how successful law firm leaders know how to effectively coach teammates and how to foster what Stanier calls the ‘Best Possible Relationships’ (BPRs). This discussion emphasizes the importance of curiosity over advice-giving, and the need for psychological safety in both client and employee relationships. The discussion is rich with practical insights and actionable strategies for improving workplace dynamics and fostering better communication, including how to have a Keystone Conversation and build better self-awareness in leadership.

Links from the episode: 

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Chapters

00:00 - Women + AI Summit

04:08 - Michael Bungay Stanier Insights

11:34 - Understanding BPR (Best Possible Relationship)

15:30 - Keystone Conversations Explained

19:53 - Qualities of a Great Team Member

23:20 - Getting Started with Effective Practices

26:31 - Importance of the "Read Me" Document