Radical Candor by Kim Scott offers a practical approach to management by emphasizing the importance of caring personally and challenging directly. The book argues that effective managers must find a balance between being empathetic and providing clear, honest feedback. Scott draws from her experiences at Google and Apple to provide actionable lessons on building strong relationships, giving feedback, and creating a collaborative work environment. The book introduces the concept of 'radical candor' as the sweet spot between obnoxious aggression and ruinous empathy, and provides tools and strategies for managers to implement this approach in their daily work[1][2][5].
In 'The Coaching Habit,' Michael Bungay Stanier provides a straightforward and effective approach to coaching. Drawing on his extensive experience training managers worldwide, he introduces seven essential coaching questions designed to help managers unlock their team's potential. These questions include the Kickstart Question, the AWE Question, the Lazy Question, the Strategic Question, the Focus Question, the Foundation Question, and the Learning Question. The book emphasizes the importance of saying less and asking more, fostering a collaborative and empowering work environment. It combines practical advice with research in neuroscience and behavioral economics, making coaching a daily, informal part of managerial work rather than a formal event.
In this episode, Stephanie talks with Michael Bungay Stanier, the author of The Coaching Habit, about his new book How to Work with (Almost) Anyone. They discuss how successful law firm leaders know how to effectively coach teammates and how to foster what Stanier calls the ‘Best Possible Relationships’ (BPRs). This discussion emphasizes the importance of curiosity over advice-giving, and the need for psychological safety in both client and employee relationships. The discussion is rich with practical insights and actionable strategies for improving workplace dynamics and fostering better communication, including how to have a Keystone Conversation and build better self-awareness in leadership.
Links from the episode:
Check out Michael's books
MBS Works
Women & AI Summit
Chapters
00:00 - Women + AI Summit
04:08 - Michael Bungay Stanier Insights
11:34 - Understanding BPR (Best Possible Relationship)
15:30 - Keystone Conversations Explained
19:53 - Qualities of a Great Team Member
23:20 - Getting Started with Effective Practices
26:31 - Importance of the "Read Me" Document
28:50 - Finding Michael Bungay Stanier Online
29:10 - Exploring More of Stanier's Work
29:45 - Outro
Lawyerist Podcast 
