The Reboot Podcast Wisdom for Work #15 - Navigating Conflict & Difficult Conversations - with Chris VandenBrink & Andy Crissinger
31 snips
Apr 18, 2023 Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10
Introduction
00:00 • 2min
The Importance of Conflict in the Workplace
01:44 • 3min
The Importance of Emotional Experiences
04:32 • 2min
How to Handle Difficult Conversations
06:14 • 3min
The It We I Framework: A Helpful Frame to Understand When We Are in a Difficult Conversation
08:58 • 5min
Disentangling Intent and Impact in Conversations
13:44 • 3min
The Different Types of Conflict Tendencies
16:25 • 2min
The Importance of Curiosity and Empathy in Conversations
18:13 • 2min
How to Disentangle Intent and Impact in a Conflict Situation
20:40 • 3min
How to Navigate Conflict in a Healthy Way
23:14 • 4min