Disentangling Intent and Impact in Conversations

It's also important to understand what is each one of their intentions in a conversation. So co founder A may always start with a disagreement and co founder B may then bristle, why do we always have to start with a disagreed? And then this is not set out loud. It's under the surface to your point, but then it gets to the conditions for a disagreement of conflict. Yes. Another tool, by the way, that we've borrowed from Stone and Heen, we're grateful to them for that contribution.

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