ReThinking A company is not a family with Airbnb CEO Brian Chesky
108 snips
May 21, 2024 
Brian Chesky, CEO and co-founder of Airbnb, shares insights on building trust in both hospitality and leadership. He emphasizes the importance of leading with compassion, especially during crises like the pandemic. Chesky advocates for transparent communication to support employees through tough decisions. He discusses the evolving future of work, highlighting the need for flexibility and collaboration, while also addressing the balance between remote work and personal connections to combat loneliness in the workplace.
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Beyond the Contract
- Adam Grant introduces the concept of deeper bonds within companies, beyond transactional contracts.
- He sets the stage for a discussion on trust and community in the workplace.
Leading Through Crisis
- Chesky's leadership during COVID-19, particularly his layoff approach, highlighted his focus on trust and care.
- His layoff note was praised for its empathy and transparency.
Navigating the Pandemic
- Faced with an 80% drop in business during COVID, Chesky had to make difficult decisions.
- He prioritized cash preservation, stakeholder interests, and deep cuts to avoid multiple layoff rounds.