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Airbnb CEO Brian Chesky discusses the importance of trust and compassionate leadership in tough times, emphasizing overcommunication, transparency in decision-making, and treating a company as a community rather than a family. The conversation also touches on the future of work, flexible arrangements, combating loneliness, and prioritizing well-being.
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Quick takeaways
- Leading with care in tough times is crucial for earning employee trust.
- Overcommunication is better than undercommunication when building trust in teams and communities.
Deep dives
Brian Chesky's Journey from Designer to CEO of Airbnb
Brian Chesky, CEO and co-founder of Airbnb, shares his journey from studying industrial design at RISD to leading a global hospitality brand. He reflects on the early days of Airbnb, where the concept of trust was pivotal in convincing people to open their homes to strangers. Chesky emphasizes the importance of trust in building cultures and leading teams, highlighting the role of design in creating a system of trust within Airbnb's community.
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Listen to the best highlights from the podcasts you love and dive into the full episode