ReThinking
A company is not a family with Airbnb CEO Brian Chesky
May 21, 2024
Brian Chesky, CEO and co-founder of Airbnb, shares insights on building trust in both hospitality and leadership. He emphasizes the importance of leading with compassion, especially during crises like the pandemic. Chesky advocates for transparent communication to support employees through tough decisions. He discusses the evolving future of work, highlighting the need for flexibility and collaboration, while also addressing the balance between remote work and personal connections to combat loneliness in the workplace.
38:06
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Quick takeaways
- Leading with care in tough times is crucial for earning employee trust.
- Overcommunication is better than undercommunication when building trust in teams and communities.
Deep dives
Brian Chesky's Journey from Designer to CEO of Airbnb
Brian Chesky, CEO and co-founder of Airbnb, shares his journey from studying industrial design at RISD to leading a global hospitality brand. He reflects on the early days of Airbnb, where the concept of trust was pivotal in convincing people to open their homes to strangers. Chesky emphasizes the importance of trust in building cultures and leading teams, highlighting the role of design in creating a system of trust within Airbnb's community.
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