15min chapter

ReThinking cover image

A company is not a family with Airbnb CEO Brian Chesky

ReThinking

CHAPTER

Leading with Compassion During Crisis

This chapter explores the challenges faced by a company during the COVID-19 pandemic, focusing on the leadership decisions made during layoffs. It emphasizes the significance of transparent and empathetic communication to foster trust and support among affected employees. The speaker shares strategies for maintaining emotional connections within the company and highlights the importance of procedural justice in organizational decisions.

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