A company is not a family with Airbnb CEO Brian Chesky
ReThinking
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Leading with Compassion During Crisis
This chapter explores the challenges faced by a company during the COVID-19 pandemic, focusing on the leadership decisions made during layoffs. It emphasizes the significance of transparent and empathetic communication to foster trust and support among affected employees. The speaker shares strategies for maintaining emotional connections within the company and highlights the importance of procedural justice in organizational decisions.
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