

How to Sell to a CISO
13 snips Apr 10, 2025
Pavi Ramamurthy, the Global CIO and CSO of Blackhawk Network, shares over 20 years of security expertise. He discusses balancing security risks with business goals, urging startup founders to foster genuine conversations with CISOs. Insights on the true costs of vendor switching reveal that perception is crucial, while the rise of shadow AI mimics earlier IT trends. Ramamurthy emphasizes the power of CISO communities, challenges of vendor selection, and why 'best-of-suite' often prevails in decision-making. His mantra? "Know your CISO!"
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Inside Blackhawk's Gift Card World
- Blackhawk Network powers gift cards you see at major stores like Target and Amazon.
- Pavi Ramamurthy oversees security, technology, and fraud prevention for this globally distributed company.
How CISOs Prioritize Risks
- CISOs align security programs with business priorities and risk data.
- They constantly balance budget, technology maturity, and economic factors to manage risk effectively.
Start With Problem Exploration
- Founders should begin conversations by exploring the CISO's current challenges, not by pitching.
- Asking if a problem exists and understanding maturity helps tailor relevant solutions.