Negotiate Anything The Power of Non-Confrontational Techniques with Michael Reddington
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Nov 1, 2024 Michael Reddington, a certified forensic interviewer, shares his expertise on extracting truth through non-confrontational techniques. He recounts compelling stories from his career, highlighting the power of empathy and strategic observation. Reddington emphasizes the importance of storytelling in negotiations to foster collaboration and trust. He also discusses methods for managing difficult conversations effectively, focusing on long-term outcomes and emotional self-regulation in both personal and professional interactions.
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Hollywood vs. Reality
- Michael Reddington was interviewed for a TV show about family interventions.
- He suggested a non-confrontational approach, but the producers wanted drama and confessions.
Hugging After Confession
- Reddington shares a story about a shoplifter and a later interrogation where he helped a woman confess to fraud.
- The woman hugged him and HR, demonstrating the power of non-confrontational techniques.
Brotherhood and Confessions
- Reddington tells a story about interrogating a man suspected of fraud, who revealed his brother's involvement in theft.
- By building rapport and using a story about brotherhood, Reddington got the man to confess without direct accusations.