a16z Podcast: Crisis Time -- What to Do When Things Go Sideways

Judy Smith, founder of Smith&Company and the real-life inspiration for Olivia Pope, teams up with Margit Wennmachers, partner at Andreessen Horowitz and co-founder of The Outcast Agency. They discuss how crises can transform corporate culture if handled correctly. Key topics include the importance of authentic apologies, transparent crisis communication, and tailored responses to restore trust after product failures. They highlight the critical role of leadership and cultural integrity in navigating crises, especially in the fast-paced tech landscape.