Radical Candor: Communication at Work Leading Through Chaos With Stephanie Chung 7 | 22
24 snips
May 28, 2025 
Join Stephanie Chung, a trailblazing executive and author of "Ally Leadership," as she shares her insights on leading through chaos. She candidly discusses stepping into high-stakes roles amid crises and the importance of asking the right questions. Stephanie emphasizes the value of empathy, active listening, and allyship, especially for underrepresented leaders. She explores the complexities of emotional diversity in teams and blends Radical Candor with radical curiosity to foster authentic relationships and navigate organizational challenges.
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Focus on Sales Process First
- When diagnosing sales problems, focus first on process inefficiencies, not blaming people.
- Streamline non-revenue generating activities to free sales teams to sell more effectively.
Build Trust with Private Meeting
- Hold a private initial meeting with your direct team to build trust quickly.
- Share your leadership style, expectations, and invite candid questions to set the right tone.
JetSuite Luxury Transition Story
- Stephanie led JetSuite through a transition from commodity to luxury service while reshaping company culture.
- She avoided rushing decisions, emphasizing listening and observation before making changes.
