How to Be Awesome at Your Job

1083: How Tiny Actions Inspire Others through Mattering with Zach Mercurio

10 snips
Aug 11, 2025
Zach Mercurio, a researcher and speaker on purposeful leadership, delves into the crucial concept of 'mattering' and its impact on workplace engagement. He discusses the root causes of disengagement and offers strategies for leaders to help others feel valued in just 30 seconds. Through personal anecdotes, Zach illustrates the transformative power of small acknowledgments and compassionate interactions in fostering motivation and meaningful connections. He emphasizes that even minor gestures can significantly enhance team dynamics and overall well-being.
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INSIGHT

Be Valued Before You Add Value

  • People need to feel valued before they can consistently add value.
  • Leaders often invest in recognition after results rather than building early signals of worth.
INSIGHT

Mattering Is Different From Belonging

  • Mattering means feeling significant to people, not just belonging to a group.
  • You can be included yet still feel unseen, unknown, and invisible.
INSIGHT

Invisibility Fuels Quiet Quitting

  • Persistent invisibility drives withdrawal or acting out rather than laziness.
  • Quiet quitting often reflects chronic feelings of insignificance, not a generational choice.
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