Dr. Moria Levy, a leading thought leader in knowledge management, discusses the challenges of knowledge reuse within organizations, the role of a curator in managing and scaling content for learning, the importance of knowledge management in businesses and the potential loss of knowledge, exploration of ISO 30401 and the role of documentation, and the definition and importance of knowledge management in organizations.
Prioritizing rare and important knowledge prevents wasting resources on unnecessary documentation.
Efficient and clear documentation enhances the accessibility and usability of knowledge within organizations.
Deep dives
Mapping and prioritizing unique knowledge
The first stage of the Kuishu methodology involves mapping and prioritizing rare and important knowledge within the organization. This process helps identify unique topics that are undocumented and valuable for the future. Additionally, it emphasizes the need to focus on the most crucial and seldom-known knowledge rather than redundant information. By prioritizing and selecting the right knowledge to capture, organizations can avoid wasting resources on unnecessary documentation.
Efficient and effective documentation
The second stage of Kuishu centers around documenting the prioritized knowledge. It emphasizes the importance of being efficient and effective in this process. While it may be tempting to document every aspect, Kuishu suggests structuring the process and output to ensure that only the most valuable and essential knowledge is captured. By focusing on efficiency and clarity, organizations can enhance the accessibility and usability of the documented knowledge.
Delivering and embedding knowledge
The third stage of Kuishu involves delivering the documented knowledge in an easily accessible way. This stage highlights the significance of embedding the knowledge within the organizational environment, making it readily available to those who need it the most. By structuring the delivery process and ensuring close integration with existing systems and routines, organizations can facilitate seamless access and utilization of the documented knowledge.
Recognizing indicators of knowledge loss
Recognizing indicators of knowledge loss is crucial for organizations. Signs of knowledge loss can include declining business performance, increased response time to problems, and delays in developing new products or solutions. By identifying such indicators, organizations can take proactive measures to capture and retain critical knowledge before it is lost, preventing negative impacts on performance and competitiveness.
Dr. Moria Levy is one of the foremost thought leaders driving the knowledge management discipline forward. In 1998, Dr. Levy established ROM Knowledgeware, a firm specializing in KM. ROM turned out to be one of the biggest KM firms worldwide, nowadays with 40 employees daily serving KM organizations worldwide. Moria didn’t settle for owning and leading a big KM firm, exceptional in its size in this evolving market. She pushed forward to develop new methodologies addressing intranets, lessons learned, knowledge retention, collaborative knowledge development, and more. These methodologies, based on fieldwork, were later the basis for her research papers and books, having nowadays over 1,000 citations. In 2017 Moria Levy was included in the Journal Impact Factor of Thomson Reuters.
Dr. Levy led the first worldwide initiative of a KM standard: the Israeli KM standard SII25006. This standard was published In 2012 and was the foundation on which KM in Israel later developed. In 2015 she was chosen by the International Standards Organization (ISO) to lead a global experts team in developing a KM standard. This resulted in ISO30401 – Knowledge management systems an agreed upon comprehensive compass for knowledge management excellence.
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#knowledgemanagement #knowledgeretention #KiSure #ISO30401 #KMGN
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