5min chapter

Because You Need to Know® cover image

Knowledge Connection and Purpose with Moria Levy

Because You Need to Know®

CHAPTER

Exploring ISO 30401 and the Importance of Documentation in Knowledge Management

In this chapter, the hosts discuss a recent conversation about ISO 30401 and delve into the use of terminology in the ISO, particularly the absence of 'tacit knowledge' and the focus on 'documented' and 'undocumented' knowledge. They highlight the pivotal role of documentation in knowledge management, considering future AI involvement, and emphasize the significance of all types of knowledge in effective organizational operation.

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