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16min chapter
Knowledge Connection and Purpose with Moria Levy
Because You Need to Know®
The Role of Knowledge Management in Businesses: Importance, Evaluation, and Loss
This chapter explores the role of knowledge management (KM) in businesses, discussing its importance, evaluation, and potential loss. It highlights the need for KM to be taught as a business operational function in business schools and emphasizes the significance of documenting and leveraging knowledge before it is lost. The chapter also touches on the potential role of artificial intelligence in knowledge retrieval and suggests organizations start documenting their knowledge for future use.
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