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Content, Briefly

Slack: Sara Yin on navigating content marketing in a tech giant’s world.

May 20, 2024
Senior Editor at Slack, Sara Yin, delves into content marketing at tech giants, sharing insights on Slack's evolution, lessons from Intercom and Shopify, and the importance of diverse voices in building a rich content library. She also discusses Slack's content strategy post-Salesforce acquisition, lessons from Jeff Bezos, and keeping content creative in an SEO-driven world.
35:50

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Slack's content focus evolved from top-of-funnel to product marketing and sales enablement, and currently focuses on global campaigns and events.
  • Sarah Yin transitioned from journalism to tech content marketing roles to create compelling customer stories and adapt effectively to industry shifts.

Deep dives

Evolution of Content Focus at Slack

The evolution of content focus at Slack has shifted over the years, with different areas of emphasis. Initially centered on top-of-funnel content, it later transitioned to product marketing and sales enablement. Currently, under field marketing, the content team is engaged in global campaigns, events, and digital marketing efforts.

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