In this episode of Content Briefly, we’ve interviewed Sara Yin, Senior Editor at Slack, and discussed her content marketing journey at major tech companies, the unique challenges and strategies of developing content at Slack, and more.
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Timestamps:
00:00 Intro
01:27 Sara Yin's career journey from journalist to senior editor at Slack.
07:50 Lessons from Intercom: The human element in content marketing.
11:51 Unpacking content strategy at Shopify .
15:27 The lifecycle of content at Slack.
17:47 Slack's evolution from HipChat rival to market leader.
20:11 Slack’s content evolution post-Salesforce acquisition.
21:33 Content strategy lessons from Jeff Bezos.
23:09 Keeping content creative in an SEO-driven world.
25:51 Enhancing content strategy with AI.
27:10 Building a rich content library from diverse voices.
28:05 How Slack's content strategy empowers writers.
29:22 How Slack’s copy editors shape its voice.
33:56 Content production in large organizations.
34:37 Learn more about Sara and Slack and get in touch.
35:31 Outro
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Useful Links:
Website: https://slack.com/
Sara on Twitter: https://twitter.com/sarapyin
Sara on LinkedIn: https://www.linkedin.com/in/yinsara/
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Stay Tuned:
► Website: https://www.superpath.co/
► YouTube: https://www.youtube.com/@superpath
► LinkedIn: https://www.linkedin.com/company/superpath/
► Twitter: https://twitter.com/superpathco
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