Join seasoned barman Brian Wynn, who has spent three decades in Dublin's pub scene, as he shares engaging stories from behind the bar. From mastering the art of bartending to creating a lively atmosphere, Brian dives into the nuances of customer interactions and the culture of 'craic' that defines Irish pubs. Hear about the hilariously bizarre moment a customer threw a dog at him and discover the adrenaline rush of navigating busy nights. Brian's insights reveal the interconnectedness of community and camaraderie within the bar world.
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Bartending Basics
Brian emphasizes a strong work ethic and proactivity as crucial for bartenders.
Reading people and understanding their needs is key to creating a welcoming atmosphere.
insights INSIGHT
The Importance of "Crack"
Brian explains "crack" as a key element of Irish pub culture, encompassing fun, enjoyment, and connection.
A good bartender cultivates "crack" by engaging with patrons, telling jokes, and creating a convivial atmosphere.
insights INSIGHT
Matchmaking
Brian actively plays matchmaker, introducing strangers and fostering connections.
He takes pride in subtly improving people's lives through these interactions.
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In this book, Chip and Dan Heath explore why certain brief experiences can have a profound impact on our lives. They argue that our most memorable positive moments are dominated by four elements: elevation, insight, pride, and connection. The authors provide practical advice and numerous examples on how to engineer these moments, whether in professional settings, educational environments, or personal life. The book delves into the psychology behind why we remember certain experiences and how we can intentionally create more meaningful moments rather than leaving them to chance.
Reset: How to Change What's Not Working
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Dan Heath
Made to Stick
Why Some Ideas Survive and Others Die
Chip Heath
Dan Heath
In this book, Chip and Dan Heath explore the anatomy of ideas that stick and provide methods to make ideas more memorable. They introduce the SUCCESs formula, which stands for Simple, Unexpected, Concrete, Credible, Emotional, and Stories. The book is filled with examples from urban legends, business stories, and personal anecdotes, demonstrating how these traits can be applied to make any idea stickier. It is particularly useful for anyone interested in influencing others, whether in business, education, or other fields.
Pouring pints for thirsty tourists, defusing situations with drunk patrons, and finding flow in the Friday night rush with Brian Wynne, a barman in Dublin. What caused one customer to throw a dog at Brian? And what is "craic"?
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