How to Be Awesome at Your Job 1028: How to Bridge Disagreements and Create More Win-Win agreements with Robert Fersh
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Jan 30, 2025 Robert Fersh, founder of the Convergence Center for Policy Resolution and a seasoned expert in bridging policy differences, shares his insights on conflict resolution. He emphasizes the importance of humility and respectful dialogue in overcoming disagreements. Fersh discusses how curiosity can help identify shared goals, especially in complex fields like healthcare and long-term care. He shares practical strategies for fostering collaboration and maintaining constructive dialogue in the workplace, promoting a win-win approach to conflict.
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Healthcare Convergence
- Rob Fersh's first major bridge-building effort involved bringing together stakeholders in healthcare.
- Despite differing views, the group designed an architecture for expanding coverage, impacting legislation.
Positions vs. Interests
- Traditional conflict resolution focuses on debating positions, often leading to gridlock.
- Fersh's approach emphasizes understanding underlying interests and values to find win-win solutions.
Long-Term Care Compromise
- A long-term care debate highlighted the positions of private vs. public solutions.
- Research revealed neither position fully addressed the issue, leading to compromise.
