Robert Fersh, founder of the Convergence Center for Policy Resolution and a seasoned expert in bridging policy differences, shares his insights on conflict resolution. He emphasizes the importance of humility and respectful dialogue in overcoming disagreements. Fersh discusses how curiosity can help identify shared goals, especially in complex fields like healthcare and long-term care. He shares practical strategies for fostering collaboration and maintaining constructive dialogue in the workplace, promoting a win-win approach to conflict.