The podcast discusses using scarcity and urgency as offer enhancers ethically in business to increase profits. It explores tactics for creating scarcity and enhancing the value of free lead magnets. The importance of creating urgency through deadlines and cutoffs in marketing campaigns is also highlighted.
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Quick takeaways
Scarcity and urgency are powerful enhancers to increase sales, creating a fear of missing out and a sense of time sensitivity.
Honest scarcity helps to align the interests of both the business and the customers, resulting in more motivated and committed clients.
Deep dives
Scarcity and Urgency as Offer Enhancers
Scarcity and urgency are powerful enhancers to increase sales. Scarcity refers to limiting the supply or quantity of products or services, creating a fear of missing out. For example, having limited releases or capping the number of clients can invoke scarcity. Urgency, on the other hand, creates a sense of time sensitivity. It can be achieved through rolling cohorts, seasonal urgency, pricing or bonus-based urgency, or exploding opportunities. By employing these strategies ethically, businesses can drive faster purchasing decisions and command higher prices for their offers.
Honest Scarcity for Authenticity
Honest scarcity is a strategy based on setting realistic limits in your business and letting customers know about it. This can include a total business cap, a growth rate cap, or a cohort cap. Being transparent about your capacity and conveying that potential clients need to act quickly to secure a spot not only creates urgency but also instills trust and credibility. Honest scarcity helps to align the interests of both the business and the customers, resulting in more motivated and committed clients.
Implementing Scarcity in Physical and Service-based Businesses
Scarcity can be successfully employed in both physical and service-based businesses. For physical products, having limited releases, such as limited edition flavors or designs, can spark desire and increase sales. Chanel effectively uses limited supply to maintain high prices. In service-based businesses, creating scarcity can be achieved by capping clients or cohorts, offering limited access or personalized onboarding, and employing honest scarcity based on calculated capacity. These tactics ethically drive customers to take action and generate a sense of exclusivity and value.
Driving Decisions with Urgency
Urgency is a function of time and can be used to complement scarcity in driving purchasing decisions. Employing urgency can be done through cohort-based rolling urgency, seasonal urgency with real sign-up date countdowns, pricing or bonus-based urgency, and highlighting time-sensitive opportunities. By applying these tactics, businesses can create a sense of time sensitivity, compelling customers to take immediate action and avoid missing out on limited-time offers or exclusive benefits.
“The person who needs the exchange less always has the upper hand.” In this episode, Alex (@AlexHormozi) discusses the use of scarcity and urgency as offer enhancers in business. He highlights the importance of using these tools ethically and the potential for increased profits by creating a sense of exclusivity and perceived value.
Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.