
Work For Humans
Beyond Accommodations: How Personalization at Work Benefits Everyone | Charlotte Dales
Mar 4, 2025
Charlotte Dales, co-founder and CEO of Inclusively, passionately discusses the crucial role of personalized support at work. She reveals how silent struggles can hinder employee performance and the importance of mental health resources. Charlotte highlights Gen Z's demand for individualized accommodations and the significance of Employee Resource Groups in driving change. She emphasizes that when employees thrive through tailored solutions, businesses see substantial benefits, showcasing that understanding and addressing unique needs is a win-win for everyone.
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Quick takeaways
- Normalizing the request for accommodations at work fosters an inclusive culture, enhancing both employee wellbeing and organizational performance.
- Generation Z's expectation for personalized work experiences necessitates that employers adapt their support systems to meet diverse employee needs.
Deep dives
The Need for Personalization in the Workplace
Many individuals require unique accommodations to thrive in their work environments, yet they often hesitate to ask for help due to fear of being perceived as weak or difficult. This silence can hinder both employee wellbeing and organizational performance, as employees may struggle without the support that is available to them. A shift towards normalizing the request for accommodations could significantly benefit the workforce by making the process of seeking support more inclusive. This personalized approach not only helps disabled individuals but also allows any employee—such as single parents or caregivers—to feel empowered to voice their needs.
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