Charlotte Dales, co-founder and CEO of Inclusively, passionately discusses the crucial role of personalized support at work. She reveals how silent struggles can hinder employee performance and the importance of mental health resources. Charlotte highlights Gen Z's demand for individualized accommodations and the significance of Employee Resource Groups in driving change. She emphasizes that when employees thrive through tailored solutions, businesses see substantial benefits, showcasing that understanding and addressing unique needs is a win-win for everyone.