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Beyond Accommodations: How Personalization at Work Benefits Everyone | Charlotte Dales

Work For Humans

CHAPTER

Empowering Frontline Workers: The Role of ERGs

This chapter focuses on the essential support needed for frontline workers and advocates for personalized employee experiences to enhance productivity. It highlights the value of Employee Resource Groups (ERGs) in driving meaningful change within organizations, alongside the importance of addressing mental health and bereavement in the workplace. By treating internal employee needs with urgency and promoting adaptability, businesses can foster a more inclusive and supportive work environment.

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