HBR IdeaCast Defining Radical Candor – and How to Do It
Feb 18, 2020
Kim Scott, co-founder of Radical Candor and author of its namesake book, shares her insights on effective leadership. She emphasizes the importance of balancing empathy with direct challenges in feedback, warning against the pitfalls of ruinous empathy. Scott discusses how honest, timely feedback can foster growth while maintaining personal connections. She also highlights the evolving dynamics of hybrid work environments and how managers can navigate one-on-ones to enhance communication and accountability.
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Radical Candor Defined
- Radical candor is about caring personally and challenging directly.
- It's a balance between these two dimensions, not one or the other.
Sheryl's Feedback
- Kim Scott received critical feedback from Sheryl Sandberg about saying "um" too much.
- This feedback, though initially uncomfortable, led to significant improvement in her presentation skills.
Why No One Told Her
- People avoid giving critical feedback due to ingrained social conditioning.
- This starts young, with messages like "if you don't have anything nice to say, don't say anything at all."
