Future of HR “Flawless Consulting” with Peter Block, author of Flawless Consulting and Partner at Designed Learning
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Oct 24, 2023 Peter Block, author of Flawless Consulting, discusses the importance of authentic relationships in HR, decision-making driven by emotions, and the overrated nature of feedback. He emphasizes the need for HR to address current issues, handle resistance by uncovering doubts, and build trust through meaningful conversations. HR professionals are encouraged to take a proactive role in shaping organizational culture and driving positive change within the organization.
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HR's True Purpose
- Focus on the impact you have as an HR professional and how you make a difference.
- Help line management live out their intentions, not just fulfill administrative tasks.
Raising the Bar for HR
- The bar is often set too low for HR, focusing on tasks that can be automated.
- HR's true purpose is aspirational, aiming to create a meaningful and purposeful culture.
Five Phases of Consulting
- Acknowledge personal feelings in consultations, asking about doubts and reservations.
- Focus on understanding the client's needs and building a strong relationship.