How to Create Ultra-Personalized Sales Messaging at Scale
Mar 15, 2023
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Dorothy Huynh, an early sales hire at Lavender, teams up with Tom Slocum, founder of SD Lab, to discuss the art of crafting ultra-personalized sales messaging. They dive into the importance of relevancy in engaging clients by connecting messages to business goals. The duo explores creative strategies for gathering prospect insights and highlights challenges faced in personalizing outreach. Practical tips include analyzing job openings and using data to resonate with target audiences, especially C-suite executives. Tune in for actionable insights!
Effective sales messaging requires both personalization to connect with individuals and relevance to align with broader business goals.
Scaling personalized outreach involves strategic targeting and using analytical frameworks to optimize communication and response rates.
Deep dives
The Importance of Personalized and Relevant Messaging
Creating scalable, personalized messaging is crucial for effectively reaching out to prospects. Personalization demonstrates care for the individual's problems, while relevance ties the message to the recipient's business goals and responsibilities. A well-crafted email can significantly improve the chances of grabbing a prospect's attention, as it shows an understanding of their unique challenges and offers potential solutions. This approach not only initiates a dialogue but also lays the foundation for building stronger business relationships.
Differentiating Personalization from Relevance
Personalization and relevance, though related, serve different purposes in messaging. Personalization focuses on specific details about the person or their role, while relevance connects those details to wider business initiatives and outcomes. Many sales professionals mistakenly conflate the two, failing to appreciate that both elements are needed to spark meaningful conversations. Effective messaging leverages personalization to establish a connection and relevance to present a compelling reason for the prospect to engage.
Scaling Personalization with Targeted Approaches
Scaling personalized outreach is achievable by employing targeted strategies and using analytical frameworks to categorize prospects. Sales professionals should prioritize their top accounts that warrant deeper personalization while effectively managing their time. By using success stories and replicable formulas from effective emails, teams can refine their outreach and identify the common characteristics of successful communication. This intentionality allows reps to send a mix of personalized and generic emails to optimize their response rates without sacrificing quality.
Creative Methods for Gathering Prospect Information
Finding relevant information about prospects, especially those with limited online presence, requires creativity and resourcefulness. Sales professionals can gather insights from various sources such as job descriptions, company news, press releases, and industry reports. Engaging with indirect relations, like reaching out to colleagues or using third-party resources, also serves as a means to personalize outreach. By crafting tailored messaging that reflects a deep understanding of the prospect's company and industry, sales representatives can position themselves as valuable contributors to the conversation.
Messaging makes selling work. If your messages are on point, you’re on your way to a win - which is why smart sellers spend a lot of their time mastering this vital skill.
If you want the inside track to creating better sales messages and unlocking more convos, demos, and high-level meetings, this Sell Better show is for you.
You'll Learn:
How to personalize messages at scale to any customer persona
Under-the-radar ways to develop the most relevant and engaging messages
Messaging that is - and isn’t - working in 2023, and why