The ABMP Podcast | Speaking With the Massage & Bodywork Profession Ep 463 - It’s Not Personal—The Feelings of Client Behavior: “Business or Pressure” with Allissa Haines
Sep 27, 2024
Allissa Haines, a practicing massage therapist and business owner, dives into the emotional challenges therapists face with client behavior. She offers strategies to manage feelings around late arrivals and discount requests, emphasizing that these situations are business negotiations, not personal attacks. Allissa discusses the importance of clear policies and how to navigate cultural perceptions of terms like 'masseuse.' Plus, she shares the joy of virtual lunches, illustrating how they help maintain connections in a distanced world.
Chapters
Transcript
Episode notes