Ep 463 - It’s Not Personal—The Feelings of Client Behavior: “Business or Pressure” with Allissa Haines
The ABMP Podcast | Speaking With the Massage & Bodywork Profession
Navigating Client Interactions Without Personal Attachment
This chapter emphasizes the importance of maintaining professionalism during client interactions, especially regarding pricing and discount requests. It highlights the need for therapists to separate personal feelings from business matters, viewing discount inquiries as negotiations rather than personal affronts.
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