The ABMP Podcast | Speaking With the Massage & Bodywork Profession cover image

Ep 463 - It’s Not Personal—The Feelings of Client Behavior: “Business or Pressure” with Allissa Haines

The ABMP Podcast | Speaking With the Massage & Bodywork Profession

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Navigating Client Interactions Without Personal Attachment

This chapter emphasizes the importance of maintaining professionalism during client interactions, especially regarding pricing and discount requests. It highlights the need for therapists to separate personal feelings from business matters, viewing discount inquiries as negotiations rather than personal affronts.

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