Ep 463 - It's Not Personal—The Feelings of Client Behavior: "Business or Pressure" with Allissa Haines
The ABMP Podcast | Speaking With the Massage & Bodywork Profession
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Managing Client Interactions: Emotions and Policies
This chapter explores the emotional hurdles practitioners encounter with late clients and no-shows, stressing the need for clear policies. It also encourages separating personal feelings from business practices while addressing cultural perceptions of terms like 'masseuse' and 'masseur.'
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Transcript
