Business Breakdowns

Hermès: The Luxury Icon - [Business Breakdowns, EP. 92]

200 snips
Jan 11, 2023
Mark Urquhart, a partner at Baillie Gifford, shares insights on Hermès, a luxury brand iconic for its Birkin and Kelly bags. He traces its transformation from a saddlery to a $9 billion powerhouse. The discussion highlights Hermès' unique craftsmanship, commitment to quality, and sustainable business practices across six generations. Urquhart explains the brand's unconventional marketing strategies focused on exclusivity, while also tackling the challenges of luxury brand valuation and long-term growth amidst market changes.
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ANECDOTE

Birkin and Kelly Bag Origins

  • The Birkin and Kelly bags are Hermès's most iconic products, with interesting origin stories tied to celebrities.
  • Grace Kelly and Jane Birkin's association with the bags significantly boosted their popularity and cemented their status as luxury icons.
INSIGHT

Hermès Bag Resale Value

  • Hermès bags, like the Birkin, have high resale values, sometimes even exceeding their original price.
  • Certain factors like the year of production, color, and celebrity association influence the resale value.
INSIGHT

Hermès's Experiential Retail

  • Hermès prioritizes in-store experience over online sales, making their products exclusive.
  • Buying a Hermès bag involves a personalized appointment and ceremony, adding to the allure.
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