LawNext

Ep 198: 15 Years, 15 Lessons: Clio Founder Jack Newton On What He’s Learned About Building a Successful Company

Apr 3, 2023

01:02:20

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Episode notes

Introduction

3min

Jack Newton on Starting a Business in 2008

4min

The Importance of Innovation in the Cloud

3min

The Importance of Practice Management Systems for Solo and Small Firms

3min

How to Achieve Success With Cloud Computing in the Law Practice

4min

The Myth of Lawyers Slow to Adopt Technology

2min

How to Build a Technology Company in a Recession

3min

The Importance of Funding Startups in the Recession

2min

The Importance of a Mission

2min

10.

The Importance of Setting a North Star Mission

2min

11.

How to Manage Your Psychology and Energy in Startup Land

2min

12.

The Challenges of Scaling a Company

3min

13.

How to Build a Successful Business

5min

14.

How to Be a High Impact Founder

3min

15.

How to Find a Partner That's Right for Your Startup

4min

16.

The Importance of Customer Centricity

2min

17.

The Importance of Hiring the Right People

3min

18.

Building a High Performance Team

3min

19.

How to Make Your Values Succeed at Clio

2min

20.

How to Communicate More as You Grow

4min

21.

How to Be a Great Partner Parent and Founder

3min

22.

The First Blog Post I Wrote on Klio

2min

In the 15 years since he and Rian Gauvreau cofounded the legal practice management company Clio in 2008, Jack Newton has learned a thing or two about what it takes to build a successful company. As its CEO since the start, Newton has overseen the growth of the company from fledgling startup to a centaur with annual recurring revenue of over $100 million, a valuation of over $1 billion, and a workforce of nearly 1,000 employees. Newton has won numerous awards for his leadership, including Canada’s most admired CEO and EY’s Entrepreneur of the Year. He is also an advisor to and investor in a number of startups.

As Clio marks its 15th anniversary in 2023, Newton joins host Bob Ambrogi to share 15 lessons he has learned along the way regarding what makes a successful company and a successful leader. He also reminisces about the early days of starting Clio and his early successes and challenges. Notably, he and Gauvreau founded Clio in the middle of the Great Recession, and one of the lessons he shares in this episode is his belief that a recession is a great time to build a company.

For anyone who has founded or is thinking of founding a legal tech startup, this episode is a must-listen. Even for those who are not tech founders, but law firm founders, many of Newton’s lessons apply. Let us know your thoughts on today’s episode by tweeting us, @LawNextpodcast.

Read more about Clio’s products Clio Manage and Clio Grow at the LawNext Legal Technology Directory.

Thank You To Our Sponsors

This episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.

Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
Lawmatics, providing legal client intake, law practice CRM, marketing automation, legal billing, document management, and much more, all in one easy-to-use law practice software.