

Roberto Oliveira (Blip) on Why WhatsApp, Not ChatGPT, Will Own AI Commerce
Mar 25, 2025
Roberto Oliveira, Founder and CEO of Blip, shares his incredible journey from a mobile phone booth to leading one of Brazil's top AI platforms. He discusses how messaging apps like WhatsApp are outpacing traditional websites, reshaping commerce. Oliveira reveals why Brazil is a testing ground for innovative business strategies and sheds light on AI's transformative role in marketing and customer service. He also offers insights on global expansion and building a consumer-centric approach in a tech-driven world.
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Early Mobile Retail Success
- Roberto Oliveira started with mobile phone booths before Brazil had a tech ecosystem.
- His first mobile sale was immediate product-market fit with a high-priced StarTac phone.
Brazil's Underdog Syndrome
- Many Brazilian founders copy US ideas due to Brazil's large market and safer mindsets.
- There's an underdog syndrome limiting ambitious global category leadership.
Ringtone Platform's Explosive Growth
- Roberto's ringtone platform grew 250% compound annually over five years starting 2001.
- At its peak, it served 250,000 ringtone downloads per day in 2005.