This Week in Startups No Rules Rules Co-Author Erin Meyer on how Netflix cultivates outlier performance & re-aligns values towards innovation – Part 1 | E1166
Jan 27, 2021
In this conversation, Erin Meyer, a Professor at INSEAD and co-author of 'No Rules Rules', shares insights into Netflix's groundbreaking work culture. She explores the balance between freedom and responsibility, emphasizing how high-performance environments can spur innovation. The discussion touches on Netflix's unique vacation policy, the importance of feedback in workplace dynamics, and strategies for employee retention. Meyer also highlights how trust and autonomy can empower team members while driving organizational success.
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Peer Software's Journey
- Reed Hastings' first company, Peer Software, initially thrived with minimal rules.
- As it grew, added processes stifled innovation and flexibility, leading to its sale.
Context Matters
- Understand the context behind Netflix's culture.
- Don't blindly copy individual practices without considering the whole picture.
Vacation by Context
- Netflix's "take some" vacation policy relies on leading by context, not control.
- Managers model desired behavior, creating social norms around vacation time.
