Your Brain at Work Accountability V.S. Psychological Safety with Dr. Amy Edmondson
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Mar 18, 2024 
Dr. Amy Edmondson and Dr. David Rock debate the balance between accountability and psychological safety in organizations, exploring the impact on teamwork, decision-making, and individual growth. They discuss the importance of creating a work environment that encourages open communication, fosters a growth mindset, and promotes effective leadership through neuro-intelligent approaches.
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True Meaning of Psychological Safety
- Psychological safety means employees can speak up about work-relevant concerns without fear of punishment.
- It does not mean freedom from responsibility but enables the behaviors needed to do a job well.
Psych Safety in Operating Rooms
- Two operating room teams illustrate psychological safety's impact on speaking up.
- In one, nurses felt unable to voice concerns; in the other, voices were welcomed and improved patient care.
Three Habits to Build Safety
- Build psychological safety by setting clear goals, actively inviting participation, and responding thoughtfully.
- Responses can redirect ideas but must still respect and listen to team input.