
The Science of Success
How You Can Be More Confident In Tough Situations, Conflicts, and Negotiations with Kwame Christian
Sep 9, 2023
Negotiation expert Kwame Christian shares strategies to be more confident in tough situations and negotiations. Topics include building confidence, acknowledging emotions, the power of preparation, joint problem-solving, anchoring, timing in negotiations, and ways to connect with the guest.
51:47
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Quick takeaways
- The framework for approaching conflict involves acknowledging emotions, practicing compassionate curiosity, and engaging in joint problem solving.
- Preparation is essential in negotiation to understand the situation, reduce anxiety, and increase control.
Deep dives
The Simple Framework for Conflict Resolution
The podcast introduces a simple framework for approaching conflict, which can be applied to any situation, whether in the boardroom or the dining room. The framework consists of three pillars: acknowledging emotions, practicing compassionate curiosity, and engaging in joint problem solving. By acknowledging emotions, one can create a safe and open environment for discussion. Practicing compassionate curiosity involves asking open-ended questions to uncover the underlying interests and needs of the parties involved. Finally, joint problem solving focuses on finding mutually beneficial solutions and strengthening relationships.
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