The Simple Framework for Conflict Resolution

The podcast introduces a simple framework for approaching conflict, which can be applied to any situation, whether in the boardroom or the dining room. The framework consists of three pillars: acknowledging emotions, practicing compassionate curiosity, and engaging in joint problem solving. By acknowledging emotions, one can create a safe and open environment for discussion. Practicing compassionate curiosity involves asking open-ended questions to uncover the underlying interests and needs of the parties involved. Finally, joint problem solving focuses on finding mutually beneficial solutions and strengthening relationships.