The Knowledge Project with Shane Parrish

#218 Outliers: Estée Lauder — A Success Story

803 snips
Mar 11, 2025
This fascinating discussion explores Estée Lauder's incredible rise, showcasing how she transformed homemade cosmetics into a billion-dollar empire. Her relentless passion and innovative marketing challenged industry norms. Learn how rejection fueled her ambition and her strategic choices reshaped perceptions of beauty. From launching during the Great Depression to redefining luxury for women, her journey is a testament to resilience and human insight. This narrative offers inspiration for anyone aiming to make a lasting impact.
Ask episode
AI Snips
Chapters
Books
Transcript
Episode notes
ANECDOTE

The Galleries Lafayette Incident

  • Estée Lauder defied convention to get her products into Galleries Lafayette.
  • A spilled perfume bottle's aroma captivated customers, leading to unexpected sales and a legendary success.
INSIGHT

Experience over Product

  • Product failure is often due to a flawed customer experience, not the product.
  • Estée Lauder transformed retail by ensuring customers knew how to use her products, creating dedicated counters.
ANECDOTE

The Power of "Tell a Woman"

  • Estée Lauder revolutionized marketing with her "Tell a Woman" strategy.
  • Giving small gifts created a powerful word-of-mouth network, even during the Great Depression.
Get the Snipd Podcast app to discover more snips from this episode
Get the app