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Personal Injury Mastermind
209. Jack Zinda, Zinda Law Group — Purpose and Profit: Roadmap for Strategic Growth
Sep 21, 2023
Jack Zinda, founder of Zinda Law Group, shares his strategic approach to building a successful law firm while staying true to his values. He discusses transforming hiring, operations, case selection, and client service. Jack also explores evaluating new locations, leveraging client satisfaction tracking, and developing niche expertise. The podcast covers topics such as success and purpose in personal injury law, building trust and client satisfaction, tapping into the Spanish-speaking market, and building relationships in trucking law.
27:17
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Quick takeaways
- Recruit people who align with the firm's purpose and values to build a successful law firm guided by core values.
- Prioritize client satisfaction by implementing client satisfaction surveys to gather feedback and maintain a high client satisfaction rate.
Deep dives
Building a Successful Law Firm with Core Values
Jack Zenda, founder of Zendalaw Group, shares his strategic approach to creating a successful law firm guided by core values. He emphasizes the importance of recruiting people who align with the firm's purpose and values. By focusing on helping as many people as possible through the practice of law, regardless of wealth, Jack has built a thriving firm with a high level of client satisfaction. He highlights the significance of developing trust with clients by ensuring they have direct interactions with attorneys rather than just case managers. Jack also discusses the benefits of specializing in trucking law and provides insights into his strategic expansion process.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode