Jack Zinda, founder of Zinda Law Group, shares his strategic approach to building a successful law firm while staying true to his values. He discusses transforming hiring, operations, case selection, and client service. Jack also explores evaluating new locations, leveraging client satisfaction tracking, and developing niche expertise. The podcast covers topics such as success and purpose in personal injury law, building trust and client satisfaction, tapping into the Spanish-speaking market, and building relationships in trucking law.