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Future of HR

“What Works: Team Network Effect” with Rob Cross, Senior Vice President of Research at i4cp and Katheryn Brekken, Senior Research Analyst at i4cp 

Oct 22, 2024
In this insightful conversation, Rob Cross, a leading figure in organizational networks, and Katheryn Brekken, a talent development specialist, explore how to overcome collaboration overload in teams. They reveal that 80% of teams underperform due to common dysfunctions like misalignment and priority overload. Highlighting case studies from Roche and Supercell, they discuss the importance of ‘precision collaboration’ and a high-trust environment for fostering effective teamwork. Additionally, they share strategies for HR to enhance team dynamics and adapt to evolving work cultures.
43:59

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Quick takeaways

  • Effective team collaboration can be significantly improved by addressing dysfunctions like misalignment and prioritizing workload management.
  • Building a high-trust environment is essential, as dependability, competence, and benevolence are critical components for team success.

Deep dives

Shift in Team Dynamics

The nature of teams and teamwork has undergone significant changes, moving away from traditional models that emphasize smaller, co-located groups focused on singular tasks. Current environments often see individuals assigned to multiple teams simultaneously, leading to scattered attention and diluted focus on mission and goals. Survey results reveal that a notable percentage of teams now exceed ten members, with a large portion of interactions occurring in virtual or hybrid formats. This transformation necessitates a reevaluation of how teams are structured and managed, highlighting the need for new approaches to enhance collaboration and effectiveness.

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