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Head Heart & Boots

Ep 114 - "What Elite Companies Do"

Feb 13, 2024
This podcast explores overcoming growth barriers in the Disaster Restoration industry. It emphasizes the importance of rigorous preparation for excellence and highlights three critical areas for success: organizational structure, training, and a communication-rich environment. The chapter descriptions cover topics such as the significance of Google reviews, the importance of preparation and commitment, the stages of on-the-job training, the need for a training plan, and the importance of communication and customer feedback in team performance.
53:32

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Quick takeaways

  • Having a clear organizational structure is crucial for teams to operate at an elite level.
  • Elite teams prioritize training and preparation to ensure each member is capable of delivering an elite level of performance.

Deep dives

Crystal Clear Organizational Structure

Having a clear understanding of the organizational structure is crucial for teams to operate at an elite level. Each member should know their role, responsibilities, and how they fit into the larger organization. It helps create clarity and allows teams to operate efficiently and effectively.

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