HR Leaders How to Fix Performance Management in 2026
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Jun 26, 2025 In this discussion, Michael D'Ambrose, Board Director at SHRM and former CHRO at Boeing, delves into the pitfalls of traditional performance management. He argues that annual reviews and rigid rating systems can demotivate employees. Instead, Michael emphasizes the need for real-time feedback and empowering managers with flexibility, which fosters trust and drives engagement. He also highlights the importance of empathy in employee support and transforming toxic workplace cultures into collaborative environments.
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Care Transforms Culture
- Great company cultures exist where coworkers deeply care about each other's success in work and life.
- This caring culture unlocks higher levels of success and meaningful, lifelong relationships.
Building Team Collaboration
- Chris shares how he changed his team's culture from cutthroat to collaborative in a sales environment.
- The team voluntarily stayed late to help peers hit targets, creating a special, supportive subculture.
Succession is About Teams
- Succession planning should be viewed as impacting and building teams, not just individuals.
- Success depends on how a new hire or leader changes and fits into existing team dynamics.