Michael D'Ambrose

In this discussion, Michael D'Ambrose, Board Director at SHRM and former CHRO at Boeing, delves into the pitfalls of traditional performance management. He argues that annual reviews and rigid rating systems can demotivate employees. Instead, Michael emphasizes the need for real-time feedback and empowering managers with flexibility, which fosters trust and drives engagement. He also highlights the importance of empathy in employee support and transforming toxic workplace cultures into collaborative environments.