
Knowledge Cast by Enterprise Knowledge Zsolt Olah - Senior Learning Technologist at Amazon
166 snips
Apr 25, 2023 AI Snips
Chapters
Transcript
Episode notes
Learning vs. Training
- Learning is a brain process where you apply knowledge to grow skills.
- Training is an event designed to help you learn, not learning itself.
Winemaking Analogy
- Zsolt Olah uses winemaking to illustrate the curse of knowledge.
- Experts often skip essential details when explaining things to novices.
Effective Knowledge Transfer
- Understand the root cause of mistakes before designing training.
- Record Subject Matter Experts explaining their work to capture hidden knowledge.
