The Contractor Fight with Tom Reber cover image

The Contractor Fight with Tom Reber

TCF986: Boost Sales with KPIs & Leadership

Feb 6, 2025
In this discussion, Brian Gottlieb, a powerhouse in the home improvement industry, shares invaluable insights from his journey of building and selling multi-million dollar businesses. He emphasizes the importance of KPIs and effective forecasting for scaling a business. Brian warns against premature scaling and underlines the necessity of team alignment and culture. With stories from his own experience, he highlights the significance of hiring strategically and nurturing employee purpose, paving the way for long-term success.
47:35

Episode guests

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Quick takeaways

  • Intentional business growth requires accurate forecasting and recognition of the right time to scale operations effectively.
  • Recruiting talent that complements existing weaknesses and establishing robust training systems are crucial for sustained business success.

Deep dives

Intentional Growth and Scaling Assessment

Growth in business should be intentional, not accidental, with a strong focus on the purpose behind scaling. Businesses often face challenges when trying to scale without a solid foundation, leading to increased problems rather than growth. A key indicator that it's time to scale is the ability to forecast future business conditions accurately, allowing for informed decisions regarding resource allocation. Ensuring customer satisfaction and maintaining profitability should be central to any scaling efforts, rather than simply increasing revenue for ego's sake.

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