From Compliance to Strategy: The Shift to Systemic HR in Modern Business with Kathi Enderes
Aug 6, 2024
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Kathi Enderes, Senior VP of Research and Global Industry Analyst at the Josh Bersin Company, shares her insights on the evolving landscape of HR. She discusses the shift from compliance-focused HR to a strategic partner in business, essential for navigating challenges like hybrid work and AI. Kathi highlights the importance of adopting a Systemic HR approach, emphasizing its role in cultural transformation and leadership development. She also explores how AI integration can boost HR efficiency, making it the cornerstone of organizational success.
HR has shifted from a compliance role to a strategic partner, addressing complex challenges like hybrid work and employee well-being.
The Systemic HR model encourages a holistic approach, enabling HR professionals to align their strategies with the overall business mission.
Deep dives
Evolution of the HR Function
The role of human resources (HR) has significantly evolved from being a back-office administrative function focused primarily on hiring and compliance to becoming a strategic partner within organizations. Historically, HR was concerned with basic personnel tasks, but modern HR is tasked with addressing more complex issues such as hybrid work environments, organizational culture, and employee well-being. The necessity for HR to adapt to changes in workforce dynamics and technological advancements positions it as a critical player in fostering positive workplace culture and adapting to ongoing changes in the business landscape. This evolution underscores the importance of HR in enhancing organizational effectiveness and achieving business goals.
The Importance of Supporting HR Professionals
HR professionals are increasingly facing burnout due to the mounting demands of their roles, particularly in light of recent challenges such as the pandemic and the rise of artificial intelligence. Studies indicate that HR individuals often experience higher burnout rates than general employees, as they juggle the needs of their workforce while dealing with their own challenges. Despite the pressures, only a small percentage of organizations have established professional development programs for their HR teams, resulting in a lack of support for HR professionals to enhance their capabilities. Investing in HR development is essential for organizations to successfully navigate the complexities of modern workforce management and ensure HR can effectively contribute to organizational success.
Utilizing AI in HR
Artificial intelligence (AI) presents significant opportunities for the HR function to increase both efficiency and effectiveness. HR can implement AI for various functions such as recruitment, performance management, and skills development, thereby streamlining operations and enhancing decision-making processes. Additionally, HR is positioned to help organizations adapt their operational models and job roles to integrate AI into their workflows effectively. Embracing AI not only enables HR to support current workforce needs but also helps in addressing future challenges by developing a workforce skilled in collaboration with AI technologies.
Transitioning to Systemic HR
Systemic HR is proposed as a new operational model that shifts the traditional reactive, service-oriented HR structure toward a more integrated, proactive approach that aligns with overall business strategy. Unlike conventional HR practices that focus on resolving specific issues, systemic HR emphasizes a holistic understanding of organizational needs, requiring HR professionals to possess a diverse set of skills across various HR domains. This model encourages HR to become more business-oriented, consulting with leadership to address broader challenges related to talent, culture, and organizational design. Transitioning to systemic HR is critical for companies to remain competitive and responsive to the rapidly changing business environment.
In the latest Transform Your Workplace podcast episode, Brandon Laws explores the changing landscape of HR with Kathi Enderes, Senior VP of Research and Global Industry Analyst at the Josh Bersin Company. Enderes, coauthor of The Definitive Guide to Human Resources, introduces the transformative concept of Systemic HR and its critical role in addressing modern challenges such as hybrid work, AI, and leadership development. Thinking about revamping your company’s HR? Give this episode a listen and learn how Systemic HR can have a profound impact on your business success.
TAKEAWAYS
HR has evolved from a compliance-oriented function to a key player in business strategy, dealing with complex issues like hybrid work, company culture, and leadership development.
The Systemic HR model emphasizes HR's role in adding value to the business by understanding multiple domains and the overall mission of the business.
HR is now "the most important function" within organizations, playing a crucial role in adapting to new technologies and driving future success.
The HR function is adapting to the integration of AI, finding ways to leverage AI for organizational and HR benefits.
Modern HR must address the dynamics of a multi-generational workforce and rapidly changing work environments.
A QUICK GLIMPSE INTO OUR PODCAST 🔊 Podcast: Transform Your Workplace, sponsored by Xenium HR 🎙️ Host: Brandon Laws 📋 In his own words: “The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry experts and respected thought-leaders.
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