Rory Sutherland – Are We Now Too Impatient to Be Intelligent?

In this highly acclaimed book, Dr. Robert B. Cialdini explains the psychology behind why people say yes and how to apply these insights ethically. The book outlines six universal principles of influence: Reciprocation, Commitment and Consistency, Social Proof, Liking, Authority, and Scarcity. The new and expanded edition includes a seventh principle, Unity, along with new research, insights, and examples. Cialdini uses memorable stories and relatable examples to make the subject accessible and easy to understand, helping readers become more skilled persuaders and defend themselves against unethical influence attempts.

Paul Graham's essay highlights the differences between the manager's schedule, which is filled with meetings and short intervals, and the maker's schedule, which requires large blocks of uninterrupted time for creative work. It discusses the challenges that arise when these two schedules intersect.

In 'The Unaccountability Machine', Dan Davies explores why large systems, including markets, institutions, and governments, often produce outcomes that no one intends. He draws on the work of Stafford Beer, a pioneer in management cybernetics, to explain how organizations can be seen as artificial intelligences making decisions independent of their members' intentions. Davies critiques the current state of management and economic systems, highlighting the concept of 'accountability sinks' where negative feedback is ignored, and discusses the consequences of these systemic failures, including the 2008 financial crisis. The book is a blend of part-biography and part-political thriller, offering a compelling narrative on the need for better accountability and decision-making processes.