question_answer ANECDOTE Using Sports Loyalty as Analogy ios_share
Leon shares his passion for sports teams to illustrate customer loyalty.
He imagines customers loving a company like fans love their favorite teams.
play_arrow Listen from 01:06 Save
volunteer_activism ADVICE Be a Raving Fan of Customers ios_share
Build relationships by first being a raving fan of your customers.
Invest in their personal success and treat them as lifelong friends, not just clients.
play_arrow Listen from 03:25 Save
insights INSIGHT Raving Fans Bring Hidden Value ios_share
Raving fans advocate for you internally and externally, enhancing your reputation.
They provide valuable feedback and insights about your competitors and organizational changes.
play_arrow Listen from 03:59 Save
Get the Snipd Podcast app to discover more snips from this episode
Get the app "I've got the great benefit that I have built some Raving Fans, and some of them are even no longer customers. So even though I don't get to work with them as I once did, I still connect with them. I still talk to them. In fact, they're still friends of mine today." - Leon Baumann in today's Tip 1427
How about you? Are you a raving fan?
Join the conversation at DailySales.Tips/1427 and learn more about Leon!
Have feedback? Want to share a sales tip? Call or text the Sales Success Hotline: 512-777-1442 or Email: scott@top1.fm
