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MarTech Podcast ™ // Marketing + Technology = Business Growth

Why Marketers Need To Start Gathering Psychographic Data About Customer Intent

Nov 1, 2024
Tim Glomb, VP of Content, Data, and AI at Wunderkind, dives into the world of psychographic data and its pivotal role in understanding customer intent. He emphasizes how marketers can harness motivations and desires through techniques like chatbots and surveys. The discussion highlights successful case studies that showcase targeted advertising and improved consumer relationships. Additionally, Tim sheds light on the significance of email marketing as a major revenue driver while addressing privacy concerns in a data-driven landscape.
22:56

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Quick takeaways

  • Understanding psychographic data is vital for marketers as it reveals the internal motivations and desires influencing consumer buying behavior.
  • Shifting towards zero-party data collection methods allows brands to create personalized experiences while fostering direct relationships with customers.

Deep dives

The Importance of Psychographic Data

Psychographic data captures the internal motivations, feelings, and desires of customers, which are essential for marketers aiming to influence buying behavior. Unlike demographic data, psychographics require direct interaction with individuals to extract insights about what truly drives their decisions. Marketers should prioritize engaging potential customers through tailored conversations to gather this valuable information, as it cannot be deduced from external factors. Recognizing what makes customers tick can significantly enhance marketing strategies, enabling better alignment with consumer intent.

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