The Home Service Expert Podcast An Inside Look Into A1 Garage Doors’ Strategies for Cultivating Top-tier Technicians
May 17, 2024
Alisa Imperial from A1 Garage Door Services discusses technician training, customer service, employee engagement, and creating exceptional customer experiences. The podcast highlights the rigorous training process and high standards for technicians, the importance of creating a positive work environment, and empowering technicians through continuous learning and support.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 4min
Building Exceptional Technicians at A1 Garage Doors
03:57 • 11min
Building a Strong Company Culture through Employee Support and Training
15:06 • 17min
Emphasizing Consistency and Trust in Service Provision
31:50 • 3min
Empowering Technicians Through Training and Support
34:50 • 17min
Vision, Leadership, and Team Players
51:34 • 3min
Embracing Imperfection and Taking Action
54:53 • 2min