Empowering Technicians Through Training and Support

The chapter highlights the dedication to continuous learning and improvement in the garage door service industry, sharing a technician's success story through training and mentorship. It describes a special graduation ceremony at A1 Garage Doors in Phoenix, emphasizing a family-like atmosphere and the importance of involving family and friends during the event. The discussion delves into training methods, focusing on role-playing, personal development, and the transformative impact of coaching trainees out of attitude issues.