Alisa Imperial

Alisa Imperial, VP of Business Development for Garage Door Freedom, shares her insights on trust and loyalty in business. She emphasizes the transformative power of belief and the importance of a fun training culture. The conversation explores overcoming challenges in the home services industry, the value of mentorship, and the necessity of community collaboration. Alisa also discusses fostering genuine customer connections and the role of continuous learning in achieving long-term success.

Alisa Imperial from A1 Garage Door Services discusses technician training, customer service, employee engagement, and creating exceptional customer experiences. The podcast highlights the rigorous training process and high standards for technicians, the importance of creating a positive work environment, and empowering technicians through continuous learning and support.